T&Cs

Whiskdom Circle Membership Terms and Conditions

Overview

These terms and conditions (the "Agreement") outline the terms and conditions governing your participation in the Whiskdom Circle Membership Program (the "Program") offered by Whiskdom Pte Ltd ("Company," "we," "us," or "our"). By enrolling in the Program, you ("Member," "you," or "your") agree to comply with and be bound by this Agreement.

Membership Enrollment and Duration:

1) Membership Eligibility: The Program is available to individuals aged 18 and above who have a valid email address and reside in Singapore. Membership is non-transferable.

2) Enrollment Process: To enrol in the Program, you must complete the membership registration process through our official website or in-store. You may also be required to provide accurate and up-to-date personal information.

3) Membership Duration: Membership is granted on a month-to-month basis and will automatically renew each month unless cancelled by you. You also have the option to choose from the following subscription plans:

  • Monthly: $19.90
  • Quarterly: $45 (~$15/mth)
  • Annually: $175 (~$14.58/mth)

Membership Fee and Billing:

 

  1. Membership Fee: The membership subscription fees for the various plans are as follows:
    • Monthly: $19.90
    • Quarterly: $45 (~$15/mth)
    • Annually: $175 (~$14.58/mth)
  2. Billing Cycle: Your membership fee will be billed to the credit card or payment method provided by you according to the subscription plan you choose.
  3. Auto-Renewal: Your membership will automatically renew at the end of each billing cycle, and your designated payment method will be charged unless you cancel your membership prior to the renewal date.

Program Benefits:

 

  1. Coffee Benefit: As a Whiskdom Circle member, you are entitled to purchase 3 regular-sized coffee for $2 (excluding specialty beverages) all day during regular business hours.
  2. Cookie/Brownie Benefit: Members can purchase cookies or brownies for $5 each during regular business hours. Have as many as you want.
  3. Bagel Benefit: Members receive a 15% discount on the purchase price of any bagels during regular business hours.
  4. Specialty Drink Benefit: Enjoy 20% off all other drinks, giving you access to an even wider range of menu options

Usage Guidelines:

 

  1. Benefit Redemption: To redeem any of the aforementioned benefits, you must present your valid Whiskdom Circle membership by login into your account or provide your registered email address at the time of purchase.
  2. Benefit Restrictions: Benefits are non-transferable and cannot be combined with any other offers, promotions, or discounts. Benefits are applicable only for in-store purchases and are subject to availability.
  3. For delivery usage of privileges, kindly email hello@whiskdom.com

Membership Management:

  1. Cancellation: You may cancel your membership at any time by logging into your account on our website or by contacting our customer service at hello@whiskdom.com. Cancellation requests must be received before your next billing date to avoid charges for the next month.
  2. Refunds: Membership fees are non-refundable. Upon cancellation, you will retain your membership benefits until the end of your current billing cycle.

General Terms:

 

  1. Modifications: We reserve the right to modify or terminate the Program, benefits, or this Agreement at any time, with or without notice.
  2. Communications: By enrolling in the Program, you consent to receive communications related to the Program, including promotional offers, updates, and membership-related information.
  3. Privacy: Your personal information will be collected and processed in accordance with our Privacy Policy.
  4. Governing Law: This Agreement is governed by and construed in accordance with the laws of Singapore.
  5. Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Contact Information: For any questions, concerns, or inquiries related to the Whiskdom Circle Membership Program, please contact our customer service at hello@whiskdom.com

By enrolling in the Whiskdom Circle Membership Program, you acknowledge and agree to the terms and conditions outlined in this Agreement. We reserve the right to interpret and enforce these terms at our sole discretion.